2026 Annual Report

2026 Pet Care Gap Report

Our most comprehensive look at the costs, barriers, and workarounds facing 75 million pet parents — and what telemedicine is doing about it.

Why good vet care keeps slipping out of reach

0

%
of pet parents can't get a same-day appointment locally

0

%
of pet parents can’t cover a $5k emergency

0

%
of pet parents turn to Google or AI instead

The data doesn’t stop there

We surveyed pet parents to understand every dimension of the crisis: the cost barriers, the access gaps, the workarounds people rely on — and how telehealth is stepping in where the system falls short.

16 pages of data

10,000+ survey respondents

Free - no sign up required

“129 million Americans live in areas with limited vet access — and telemedicine will be the cure.”

Joe Spector

CEO of Dutch

Frequently asked questions

Veterinary telemedicine lets pet owners consult licensed vets via video, chat, or phone — without leaving home. Online vets can diagnose many conditions, prescribe medications, and refer to specialists, often in under 10 minutes.

For the majority of common conditions like skin issues, anxiety, allergies, and ear infections, Dutch's outcome data shows comparable results to in-person care. Emergencies still require an in-person visit.

The U.S. faces a severe veterinary shortage. 129 million Americans live in areas with limited access, and the shortage is projected to worsen through 2030. Telemedicine is the most scalable near-term solution.

Yes. In most U.S. states, licensed vets can prescribe medication via telemedicine after an evaluation. Dutch's member vets can prescribe and ship medications directly to your door, often same-day.

A Dutch membership costs significantly less than a single in-person visit. Pet parents save an average of $24K over their pet's lifetime through earlier, more frequent telemedicine-based care.

A vet desert is a geographic area with limited or no access to local veterinary care. Dutch's 2026 report maps these areas and shows that 129M Americans, nearly 40% of the population, live in one.

Save time and money on vet care

No hidden fees, no surprise bills. Just one low cost for a year of vet care.

Payment plans available with

Annual

$11
/mo
Billed $132 today
  • Unlimited vet calls & messaging
  • Custom Rx treatment plans
  • Same-day vet calls
  • Covers up to 5 pets
  • 20% off flea & tick
  • $25 off a product order