2026 Pet Care Gap Report
Our most comprehensive look at the costs, barriers, and workarounds facing 75 million pet parents — and what telemedicine is doing about it.
Why good vet care keeps slipping out of reach
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%The data doesn’t stop there
We surveyed pet parents to understand every dimension of the crisis: the cost barriers, the access gaps, the workarounds people rely on — and how telehealth is stepping in where the system falls short.
16 pages of data
10,000+ survey respondents
Free - no sign up required
IN THIS REPORT
“129 million Americans live in areas with limited vet access — and telemedicine will be the cure.”
Joe Spector
CEO of Dutch
Frequently asked questions
What is online vet care / veterinary telemedicine?
What is online vet care / veterinary telemedicine?
Veterinary telemedicine lets pet owners consult licensed vets via video, chat, or phone — without leaving home. Online vets can diagnose many conditions, prescribe medications, and refer to specialists, often in under 10 minutes.
Is telehealth as effective as in-person vet visits?
Is telehealth as effective as in-person vet visits?
For the majority of common conditions like skin issues, anxiety, allergies, and ear infections, Dutch's outcome data shows comparable results to in-person care. Emergencies still require an in-person visit.
Why can't I get a same-day vet appointment?
Why can't I get a same-day vet appointment?
The U.S. faces a severe veterinary shortage. 129 million Americans live in areas with limited access, and the shortage is projected to worsen through 2030. Telemedicine is the most scalable near-term solution.
Can an online vet prescribe medication for my pet?
Can an online vet prescribe medication for my pet?
Yes. In most U.S. states, licensed vets can prescribe medication via telemedicine after an evaluation. Dutch's member vets can prescribe and ship medications directly to your door, often same-day.
How much does online vet care cost vs. in-person?
How much does online vet care cost vs. in-person?
A Dutch membership costs significantly less than a single in-person visit. Pet parents save an average of $24K over their pet's lifetime through earlier, more frequent telemedicine-based care.
What is a veterinary desert?
What is a veterinary desert?
A vet desert is a geographic area with limited or no access to local veterinary care. Dutch's 2026 report maps these areas and shows that 129M Americans, nearly 40% of the population, live in one.
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