Cure your cat's ear infections and soothe irritation from home

Talk to a vet today to get treatment and prescriptions with a 10-minute video call. Plans start at $11/mo.

  • Same-day, night & weekend appointments
  • Unlimited video calls & messaging
  • Prescriptions delivered free to you
  • Our vets can treat 95% of ear issues

How to spot cat ear issues

Even though cats can’t talk, there are a number of ways you can tell there’s a problem.

Itching

It’s normal to see your cat scratch their ears from time to time. But if it happens frequently, it may mean something’s wrong — from allergies to ear mites to infections. If left untreated, ear issues can lead to more serious problems, like hearing loss or loss of balance from infections. And ear mites can reproduce very quickly and spread to other cats.

Red, inflamed ears

Red and inflamed ears may be due to a number of issues, such as infections, ear mites, allergies, or ringworm. Ringworm can also cause hair loss on the outer ear in addition to redness.

Head shaking

Shaking the head from side to side can be a symptom of ear mites or an infection.

Dark ear wax

Ear infections caused by yeast or bacteria can result in dark, flaky ear wax which may have a bad smell. Ear mites can also lead to a dark wax buildup. In addition, a condition called feline ceruminous cystomatosis can cause a dark, waxy buildup in the ears produced by small, dark cysts on the skin within the ear canal.

Pawing or rubbing ears on things

Is your cat pawing their ears or rubbing them on furniture? This can be a sign of an ear infection. Getting care quickly can prevent more serious problems. Dutch vets are available for video appointments when you need them and can prescribe medication to treat an array of health conditions, including ear infections.

How Dutch works

  • Pick a plan and become a member
  • Schedule a video call with a licensed vet
  • Order the prescriptions the vet recommends

Frequently asked questions

With Dutch, you’re never alone when it comes to your pet’s health. Whether your pet needs care or you just have a question, our compassionate and knowledgeable vets are always happy to help.

Here are some ways you can use Dutch:

  • Care & prescriptions for over 150 issues
  • Behavioral health, nutrition, and exercise advice
  • Puppy, kitten, and new pet parent advice
  • Preventive care plans
  • Night and weekend vet care
  • Second opinions & follow-up care after in-person visits
  • Advice on whether you need to go to the ER or urgent care
  • Vet care when you’re traveling
  • Easy prescription refills
  • Longevity treatment plans 
  • Answers to non-urgent questions

When booking a video call with a vet, you'll be asked a few questions about your pet’s health issue. Depending on the issue, you may also be asked to fill out a longer questionnaire about their symptoms and share photographs of them so our veterinarians can better understand what’s going on. You’ll then pick an appointment time that works best for you.

During your video call, one of our licensed veterinarians will talk to you about the symptoms your pet is experiencing, ask you questions, review your pet’s medical history if you’ve provided it, and answer any questions you have. The vet will ask to see your pet and their environment. And they may ask you to perform some simple checks on them if needed.

After your video call, the vet will send you a message with a custom treatment plan to help your pet feel better, including a link to buy any recommended prescription or over-the-counter medications. Place your order and we’ll ship it free.

Our vets can provide care and prescriptions for more than 150 issues — and over 90% of cases can be treated virtually. 

The vet can diagnose your pet based on your description of their symptoms, their medical history, seeing them during your video call, and, if needed, through uploaded photos and videos. They may ask you to do a few simple checks during the call. We also offer a number of at-home lab test kits for dogs and cats.

The health and safety of pets is our top priority. In the rare case that a vet determines a pet needs to go to a local clinic, they’ll provide a referral and offer advice on how to care for them until they can be seen. 

Some things that require in-person care include emergencies, wounds that need stitches, and issues that require blood work, imaging (X-rays or ultrasounds), or surgery.

Our vets are always available for second opinions and follow-up care after in-person vet visits — so you don’t have to navigate health issues alone.

Our memberships are designed to make your pet’s care as easy and affordable as possible. Here’s how your costs will break down:

Membership: You can choose to pay the total price upfront or in 4 installments. All memberships include unlimited care for up to 5 pets at no extra cost.

Vet calls and messaging: No cost — video chat and message with vets as often as you need for free.

Medication: The price will vary depending on your pet’s needs. To keep your costs down, we offer a price-match guarantee, free standard shipping, $25 off your first product order, and 20% off your first flea & tick order.

See full FAQ