Get relief for your cat's upper respiratory infection online

Dutch is an online veterinary pet telehealth service, created by pet parents and board-certified veterinary specialists. We use a science-backed approach to provide pets relief for their everyday physical and behavioral health issues. Dutch connects you with licensed veterinarians over video chat and messaging to help you get care for your dog or cat quickly wherever you are — without the stress or expense of a vet visit. We also partner with pharmacies who can deliver prescription medication (in applicable states only) and over-the-counter treatments directly to your door. Dutch isn’t a veterinary practice or pharmacy, but a company that helps facilitate these services for pet parents to make veterinary care more accessible to all.

You and your pet will have a 10-minute video call with a licensed veterinarian. Here’s what to expect:

Before the call

When booking the call online, you'll be asked a few questions about your pet. Depending on the issue, you may need to fill out a longer questionnaire about their symptoms or share photographs of them so our veterinarians can better understand what’s going on. You’ll then pick an appointment time. Make sure your pet will be with you at that time — the vet will need to see them on the call.

During the video call

One of our vets will talk to you about the symptoms your pet is experiencing, ask you questions, review your pet’s medical history if you’ve provided it, look at your pet on camera, and answer any questions you have. They may ask you to perform some simple checks on your pet, like raising their gums, if needed.

After the call

The vet will send you a message with a custom treatment plan to help your pet feel better, including a link to buy any recommended prescription or over-the-counter medications. Place your order and we’ll ship it free. If you have any questions, you can message your vet anytime or book another appointment with the same vet to follow up.

Our vets can provide care and prescriptions for more than 150 issues — and over 90% of cases can be treated virtually. 

The vet can diagnose your pet based on your description of their symptoms, their medical history, seeing them during your video call, and, if needed, through uploaded photos and videos. They may ask you to do a few simple checks during the call. We also offer a number of at-home lab test kits for dogs and cats.

The health and safety of pets is our top priority. In the rare case that a vet determines a pet needs to go to a local clinic, they’ll provide a referral and offer advice on how to care for them until they can be seen. 

Some things that require in-person care include emergencies, wounds that need stitches, and issues that require blood work, imaging (X-rays or ultrasounds), or surgery.

Our vets are always available for second opinions and follow-up care after in-person vet visits — so you don’t have to navigate health issues alone.

We offer several membership plans to fit your needs and budget. All of our annual plans include fast, unlimited access to vets via video chat and messaging for up to 5 pets — for one low price.

Prescriptions and any other treatments the vet recommends aren’t included in your membership. The cost of these varies based on what your pet needs. You can browse our pharmacy to get an idea of medication costs. To make your pet’s care as affordable as possible, we offer a price-match guarantee and free standard shipping.